SHIPPING POLICY

Mimi Speedy Grocery Sdn. Bhd. is committed to delivering your orders promptly and efficiently. Please review our shipping policy below for information on shipping methods, costs, and delivery times.

1. Shipping Areas

We currently offer shipping services within Malaysia.

2. Shipping Methods and Costs

  • Standard Shipping: We offer standard shipping options for most orders. Shipping costs are calculated based on the weight of the package, destination, and shipping method selected at checkout.

3. Processing Time

  • Order Processing: Orders are typically processed within 1-2 business days.
  • Order Fulfillment: Once processed, orders will be shipped according to the selected shipping method. 

4. Delivery Times

Delivery times vary depending on the shipping method and destination:

  • Standard Shipping: Typically takes 3-7 business days.

Please note that delivery times are estimates and may be affected by factors such as weather conditions, holidays, or logistical issues.

5. Shipping Charges

Shipping charges is standard price ,whcih is RM5

6. Delivery Issues

If you experience any issues with your delivery, such as a lost or damaged package, please contact us immediately at [email protected] or call +6011-5689 6503. We will work with you to resolve the issue as quickly as possible.

7. Incorrect or Incomplete Addresses

Please ensure that your shipping address is correct and complete at the time of checkout. We are not responsible for delays or issues resulting from incorrect or incomplete addresses provided by the customer.

8. Delivery to Multiple Addresses

If you need to ship to multiple addresses, please place separate orders for each address.

9. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us at:

  • Phone: +6011-5689 6503
  • Email: [email protected]
  • Address: T3-24-5, Towers, Menara 3, No 296, Jalan Ampang, 50450 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia

Thank you for choosing Mimi Speedy Grocery Sdn. Bhd. We appreciate your business and look forward to serving you!