Privacy Policy

Mimi Speedy Grocery Sdn. Bhd. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://mimigrocery.com or use our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

Personal Information: This includes your name, email address, phone number, and payment information when you place an order.
Transaction Information: Details of the purchases you make from us, including product details, payment information, and shipping address.
Usage Information: Data on how you interact with our website, such as IP address, browser type, and pages visited.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and remember your preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Processing Transactions: To fulfill your orders, process payments, and handle shipping.
Customer Service: To respond to your inquiries, provide support, and improve our services.
Marketing: To send you promotional materials, newsletters, and updates about our products and services. You can opt-out of marketing communications at any time.
Website Improvement: To analyze usage patterns and improve our website and user experience.
Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. How We Share Your Information

We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processors, shipping carriers, and marketing partners. These parties are bound by confidentiality agreements and are only authorized to use your information as necessary to provide their services.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
Legal Requirements: When required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access and Correction: The right to access and update your personal information.
Deletion: The right to request the deletion of your personal information, subject to certain conditions.
Opt-Out: The right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Your continued use of our website and services following any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Phone: +6011-5689 6503
Email: [email protected]
Address: T3-24-5, Towers, Menara 3, No 296, Jalan Ampang, 50450 Kuala Lumpur, W.P. Kuala Lumpur, Malaysia

Thank you for choosing Mimi Speedy Grocery !